Why I have an open chair policy?

Why I have an open chair policy?

Far too many salons have the “ME MY” mentality. The stylists somehow feel they own the client.

First, let me say no one owns a client. Everyone is entitled and deserving of where they choose to go and who to see.

Sure some stylist may have brought some clients to a salon they currently work at however in the big picture those clients still have the right to exercise free will.

So many salon consumers have very little point of contact with the salon they go to. What I mean by this is that many clients follow a hairdresser from one place to the next and have no investment in the salon or what it offers.

There could be a wealth of talent, services and other amenities that can be of benefit.

Perhaps a consumer wants more than they are scheduled for

What if their “person” is running late, sick or other unforeseeable?

Having a team of likeminded professionals offer clients the ability to have what they want in the salon with whom they want.

Perhaps Ms. Smith loves her hair but not the conversation, or loves the conversation but can’t stand her hair.

Rather than she go elsewhere all together and everyone loses, having an open chair policy gives her the comfort in knowing she can enjoy the salon and all it offers.

We have plenty of salon guests who love to see a variety of people for numerous reasons. They are invested in the salon not the individual.

More importantly if a stylist moved away they would be comfortable in staying because they are trusting in the salon and its offerings.

These offering for us are surrounded in education, great service, comfortable atmosphere, fair policy and an understanding temperament of “life happens”

If your only point of contact is 1 stylist and things don’t work out you then have to find a new salon, a new stylist and its says either you never had a chance to interact and mingle with the salon or you were held captive by your stylist.

As an owner and colorist, I love to see clients experience different chairs, I love to see them grow within the salon.

Many times I get them started on their color only to have me recommend they see so and so next time as they get acquainted with the salon.

This also helps when staff is out sick or on vacation that if they can’t get in before or after they have options.

The most important thing is that the clients know they can and that they should never feel funny about going to another chair.

In my 20+ yrs. I’ve seen far too many consumers embarrassed and insecure about going to someone else in the salon and then everyone losses. I’ve since this all over the country.

The key is that everyone in the salon have the right skills and visions together as a group to benefit the consumer not themselves.

Tone is everything

What makes great color? Tone, shadow, depth, shine and reflection. 

The art of beautiful haircolor is about working on a healthy canvas. 

Yes canvas, like any artist haircolor requires a canvas, in this case it’s a human head of hair as that canvas. This canvas has many textures and to those who create the art of living color each fabric has its own challenges and rewards.

 Above all things the fabric must be in the best condition as possible. If the hair is over processed, stressed out, over colored, over worked, not properly taken care of or if the hair has health issues then color won’t be that luscious shiny reflection we covet. 

As a hair color artist the most important part of successful coloring is to have reflection and dimension. There are a lot of people who come into a salon and automatically request “no gold, no red, no copper, and no brass” In the world of color that is the annihilation of the color wheel. It means this type of client leaves the professional with little to no option, it’s almost a setup of failure for both the salon and client. 

If a basic color wheel is made up of Red, Yellow, Blue, Orange, Green, Violet then all that is left for this client is a drab cool palette of blue and green. Brown is made up of varying degrees of red yellow and blue, take way the red and yellow what’s left? BLUE 

What the client and some salons don’t realize is that each hair depth a person has comes with its own set of red, orange and yellow pigments. This is the inner working of all hair. The perception of so many of these clients is sadly off. They see everything as red. Show them golden brown they see red, show them auburn it’s red, and show them chocolate its red. So them any warmth or reflection and they see red. Many times I will ask a client what they mean, I’ll ask do you mean red like an apple or red like an orange. The answers always amaze me. Or we can be looking at golden blonde or brown and they see red, they will say no red. I’ll ask do you see lemon, orange or candy apple when looking at golden blades and red and those answer will amaze me. Perception and lack of color understanding is amazing. Its our job to educate and reteach them the color precpetion. 

How about skin tone, eye tone, lifestyle, and fashion? How about listening to what the salon professional sees and can offer as beautiful reflective shiny options. Fact: warmth reflects drab does not. Almost every model in any medium has warm reflective haircolor. 

Only at very dark levels of brown do we see icy mocha or espresso type colors but they are near black and have incredible shine, or we see icy smoky almost silver/gray platinum blondes and cool pastel effect colors, however these are not the norm. This represents less than 1% of what most salons do unless their area and target are edgy young trendy. 

SO why are so many afraid of warmth or see warmth in almost everything and why does everything appear red to them? Perception and life’s experiences. Once upon a time there was little to choose from in the world of haircolor. The few color lines that existed were drab green based old lady colors designed to cover gray or hide the natural tones of warmth produced by Mother Nature. 

This type of client and color represented an entire generation. This generation grew old, had children and they passed on their habits and perceptions. The age range is 80-55. The younger generation embraces all that is natural youthful and warm. Youth and natural ness ooze with warmth and reflection. 

Excellent and beautiful haircolor is created by an artist with an eye for all that is you. Your skin, your eyes, your personality, your fashion, and your lifestyle.

Haircolor should not be a limited demand of tonal cornering by those who are fearful of what a professional can offer. Nor should it be what I call bartender coloring where the client comes in and orders a drab yucky unflattering color. 

The salon experience is about your consultation and what they can create for you. Your entire personality and mood can change with the right haircolor. 

The most satisfied clients are those who trust and listen to their hair professional, they always leave happy shiny, reflective and beautiful. 

Try it some time.

because...

because…

What matter is ingredients, price and performance!

We actually care about your hair; so much, that we have created our own hair care line.

After 20 years of seeing what so-called Salon Professionally Only companies have done I have decided to take a stand.

Today’s product manufacturers have spent more time and energy being advertising firms rather than true hair care caring companies.

It used to be that salon products can only be bought in a salon. That was why every professionally made product has been stamped with Guaranteed When Only Purchased in a Salon.

But these companies have sold out the salons and have chosen to sell on Amazon, EBay, and in every drug store and supermarket in America.

Consumers are being lied to about ingredients!

Many of the so-called Sulfate Free products have sulfactant substitutes called sulfagates. These are petro chemicals found in car washes. Same with Keratin treatments claiming formaldehyde free. This is just one example of the “free” substitute game played by these large companies.

Did you know many of the products out there all come from the same labs?

We at Hair Studio Artists actually care about your hair and what goes into it as well as the importance of home care and supporting your color and fresh haircuts in need of maintaining their style.

Hair Studio Artists has contracted private chemists to bring you the most affordable performance based hair care line.

Since products need sulfactants to make lather and suds we’ve decided to use sulfactants from coconuts, thus bypassing harsh unwanted trick chemicals.

Our products are truly sulfate-free, paraben-free, sodium-free, all-natural and results driven.

Because we own it and produce it; it will not be found anywhere else except here at the salon or on our own website making it available to all.

Because we own it and produce it we control what goes into and how to price it.

Because we want you to use it, we have made it very affordable in addition to larger sizes than those sold by major brands.

Because what you put in your hair affects your color and cut, we want results that truly make a difference.

Because we care about the ingredients you spend your money on.

Because we do not want to compete with drug stores, other salons and infomercials.

Because we’re the ones who touch your hair and know it.

SOUTH FLORIDA HARD WATER, its killing your hair

What’s in your water and shower head? I know!

 

As a colorist in South Florida the single most frustrating thing is the water. We live in one of the most concentrated hard water areas in the country.

The water is hard and full of minerals that attaches to your hair and produces discoloration, build-up, fade-age, and makes your hair feel dry and dull.

The next time you’re in the shower just look up. All those white caked-up deposits are calcium and all those green spots are copper. Imagine what they’re doing to your hair?

Let’s not forget lead and magnesium and if your color is always brassy or red then iron is the culprit.

If you want longer lasting color, healthier hair, longer lasting keratin treatments then let’s talk.

For starters run to home depot and get this most affordable filter, it will help your hair tremendously without the costs of high end water softeners.

http://www.homedepot.com/p/Paragon-Water-Systems-Shower-Water-Filter-P2201/100092139?cm_sp=BazVoice-_-RLP-_-100092139-_-x

Secondly don’t skimp on product and salon visits. Make your appointments faithfully every 4-6 weeks, any longer will cost more due to additional fading and mineral deposit.

Third, you must be using salon profession product and get a detox treatment every 3-4 months.

These are very simple affordable steps to give your color the insurance it needs.

All too often the clients look to a salon as a source of blame when the issue is right in their own faucet. Let’s face it you can’t leave looking fabulous and then 2-3 weeks later think it was us, that would be silly. 

Hair Studio Artists is committed to creating fabulous and educating clients on all the ways to improve the health and integrity of the hair.